Our team has deep, specialized experience supporting your organization’s back-office knowledge management tools and practices.
For more than two decades, we’ve been in the trenches ourselves. We’ve staffed diverse charitable organizations, operating at vastly differing scales, with wildly differing missions and geographic scopes - from hyper-local to national. We typically serve in a crisis intervention capacity, where significant portions of an organization’s knowledge management structure have failed. These failures aren't trivial - impacting staff, supporters, and program delivery, and require both immediate triage and support, as well as long-term strategy development and sustained mitigation and enhancement efforts.
During these engagements, we’ve observed a number of common themes emerge that transcend each organization’s individual immediate crisis, and have served as a springboard for our current work.
Rather than simply “work hard” and await the impending crisis, we’ve dedicated ourselves to helping staff "work smart”, taking a proactive approach with organizations and their stakeholders to improve their ability to understand, interpret and react to the environment in which their teams operate.
We don’t just write assessments, sending your team off on their own to implement new practices, products, and paradigms. We work with you, investing in the development of your staff, and partnering with you to transform your knowledge management program to improve outcomes for your teams.
Jason Gardy, Principal
Jason is a system architect, engineer, and operations expert with more than 20 years of experience designing integrated knowledge management systems. Jason first became exposed to both power of technology through his first computer - an early 1980’s TI-99/4A - as well as the frustrating limitations of isolated systems when his friends’ used entirely incompatible Commodore 64s and Apple IIs. When his family upgraded to a late-80’s IBM PS/2 Model 30, Jason became fascinated with the storage, organization, manipulation, and presentation of large (for the time…!) amounts of information within early spreadsheet and database software. Jason’s professional experience has centered around the architecture, governance, and functional extension of large, business-critical, constituent relationship management databases. Experiencing, firsthand, the reporting deficiencies within commercial off-the-shelf CRM systems, Jason has extensive experience designing, building, and extending data warehouses to amass information from disparate operational data stores to enable more comprehensive reporting and data analysis to better inform decision-makers. Jason’s current research focus is on the development of extensible entity keying engines and companion data interchange patterns and processes that heavily leverage open source tools and technologies. These systems are dramatically reducing the barriers of talent, time, and cost to enable disparate systems, with varying levels of data quality and consistency, to efficiently exchange data on a highly automated basis. Jason has a fantastic wife and two school-age boys, and as such, has virtually no free time. However, in what limited spare time he has, Jason enjoys getting his hands dirty wrenching on cars and motorcycles, and counts Edd China amongst his personal heroes. Visit Jason on LinkedIn.
Meghan Sedlak, Director of Client Services
Meghan is a system administrator with more than 10 years of experience overseeing the reliable and repeatable day-to-day details required to operate charitable knowledge management operations. Meghan is a process execution and optimization expert, with deep experience in building and maintaining sustainable human-populated information workflows. Visit Meghan on LinkedIn.
Ray Hord, Senior Consultant
Ray has taken on an expanded role with the 781 Group after successfully completing over two decades of service in demanding non-profit leadership positions. Prior to joining the Group in 2017, Ray fulfilled the role of Chief Development Officer for the National Law Enforcement Memorial Fund, spearheading the capital campaign for the design and construction of the National Law Enforcement Museum in Washington, D.C. This campaign was preceded by his earlier eleven-year involvement in leading the fundraising operation to raise over $100 million to bring forward the National Museum of the Marine Corps located in Quantico, Virginia. It was during this historic and inspiring campaign that Jason and Meghan worked as staff colleagues with Ray and collaborated in building and nurturing the base of support to make the museum dream become reality.
Before these enlightening and positive professional experiences, Ray served as a career Marine Officer, and, like his peers approaching retirement, wondered what path he might pursue next. Fortunately, his networking led him to the lead development position at the United Service Organizations, and his welcome introduction to the non-profit world. It was a solid fit, and Ray was able to bring his Marine leadership and communications skills to bear, yielding an energetic and fruitful period of organizational growth enabling increased morale outreach programs for deployed military personnel worldwide.
A front-line fundraiser who has an impressive record of relationship building and major gift attainment, Ray is a staunch advocate of empowering the staff with the knowledge, tools, and passion to get the job done. He enthusiastically shares his commitment to the value of CRM, and the fundamental need for meaningful Board and volunteer involvement. Ray is available for on-site and remote consultative support and looks forward to assisting your organization take the next best steps for fundraising success. Visit Ray on LinkedIn.
Clark Scott, Business Analyst
Clark is a business analyst who approaches problems methodically and with a deep appreciation for humans' role in the success of any new process or system. He first seeks to understand your needs from various stakeholders’ perspectives, synthesizes that information into insights, and works with clients and his colleagues to suggest outcome-focused solutions and specific to your unique situation.
Clark began his career in retail banking with Bank of America, where he was part of a four-branch pilot program that informed the bank’s nationwide business model. He followed his passions to a career in non-profits, working in development operations, grantmaking, and organizational development. He most recently held the chief of staff role for a world-renowned think tank based in Washington, DC. He was charged with defining outcomes for various programs, developing strategic frameworks to support improved and replicable decision-making processes, and managing cross-functional teams to support organization-wide changes. Some of his favorite projects included developing and launching a multi-year digital transformation strategy, reorganizing and sourcing talent to support key initiatives, and generally being the person tasked with solving difficult problems that didn’t cleanly fit within a department. When he’s not working, Clark spends time with his wonderful wife and three furry children, planning the next upgrade to his music studio, and restoring a vintage British sports car. Visit Clark on LinkedIn.
Additionally, we work with a loose affiliation of a large number of experts who bring with them deep capability and experience with just about anything we'd possibly encounter within your environment. We're able to bring these specialized talents to bear to support needs as unique as yours.